Support & Troubleshootingschedule6 min read

Frequently Asked Questions (FAQ)

Real-world questions and clear answers about OneMoreBrain setup, stealth operation, billing, and day-to-day workflow.

Frequently Asked Questions (FAQ) #

Got questions? We've got answers. Explore our comprehensive list of common questions regarding OneMoreBrain desktop client setup, stealth mechanisms, credit consumption, and troubleshooting.


General & Security #

Q Is OneMoreBrain invisible to every remote proctoring tool and screen recorder?
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verified Official Answer

No complete guarantee can be made for all software. OneMoreBrain utilizes Windows display-affinity API flags to request that supported Windows screen capture pipelines exclude the client window from recordings and screenshots.

However, screen capture behavior depends on the underlying technology:

  • Screen Sharing Tools (Zoom, Teams, Meet, Discord): Windows display-affinity rules generally exclude the window on standard capture pipelines.
  • Screen Recording Tools (OBS Studio, Camtasia, Game Bar): May honor or ignore display affinity depending on whether display-capture or window-capture mode is active.
  • Remote Proctoring Agents (SEB, Proctorio, Honorlock, Mettl, etc.): Advanced monitoring tools may inspect system process lists or hook low-level display drivers.

Always comply with your organization or institution's official policy.

Q Does OneMoreBrain appear in the Taskbar, Alt+Tab, or Task Manager?
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verified Official Answer

The main OneMoreBrain window is created with WS_EX_TOOLWINDOW flags and an unlisted window owner. This hides it from the standard Windows Taskbar and Alt+Tab window switchers during regular operation.

Note: The background process will still be visible in Windows Task Manager under its executable name if explicitly inspected by a system administrator.

Q Will Windows Defender or third-party antivirus flag the executable?
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verified Official Answer

Because OneMoreBrain registers global Windows hotkey hooks and includes an embedded Chromium WebView2 browser runtime, security software may flag it as an unrecognized standalone application.

If Windows SmartScreen shows a warning banner on launch, click More Info → Run Anyway. Do not run as Administrator unless specifically required.


Operating Systems & System Requirements #

Q Which operating systems are supported?
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verified Official Answer

OneMoreBrain is built exclusively for 64-bit Windows 10 and Windows 11. macOS and Linux are not currently supported because the core window-hiding mechanisms rely directly on native Windows Desktop Window Manager (DWM) and Win32 APIs.

Q What is the Microsoft Edge WebView2 Runtime dependency?
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verified Official Answer

WebView2 is Microsoft's official component for rendering web content inside native Windows apps. It comes pre-installed on virtually all modern Windows 10 and Windows 11 machines.

If your system lacks WebView2, you will be prompted on startup to download the free Evergreen Bootstrapper from Microsoft's official website.


Features & Daily Usage #

Q What is the difference between Human Paste and Unicode Paste?
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verified Official Answer

Both tools transfer text into another active application window, but operate differently:

  • Human Paste (Ctrl + Shift + P): Simulates real keypresses character-by-character with a randomized delay (e.g. 50ms - 150ms). This looks like realistic human typing to keyloggers and input monitors. Press Ctrl + Shift + F to stop typing mid-way.
  • Unicode Paste (Ctrl + Shift + V): Sends text batches as raw Unicode messages without delays. Faster, but less realistic.
Q How does the Region Screenshot tool work?
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verified Official Answer

When you press Ctrl + Shift + S:

  1. An interactive selection crosshair covers your screen.
  2. Drag to select any area of your desktop.
  3. The captured image is automatically copied to your Windows clipboard and sent straight into your active embedded web app inside OneMoreBrain.
Q What does Text Mode (Ctrl + Shift + Z) do?
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verified Official Answer

Text Mode routes keypresses directly into the built-in browser tab even when another application has window focus. Toggle it on when you want to type into your OneMoreBrain AI assistant while keeping your focus in another window.


Credits & Billing #

Q How do session credits work?
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verified Official Answer

Credits use a simple, transparent model: 1 Credit = 1 Minute of Active Desktop Session Time.

The session timer counts down in the top bar while the client is logged in and active. You can purchase additional credit packages at any time via your Web Dashboard.

Q What happens if my credits reach 0 while I am in an active session?
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verified Official Answer

When your credit balance reaches 0, the application displays a notification warning and safely hides the overlay window to prevent sudden disconnections or unauthorized access.

Q How do I update my balance after buying credits on the website?
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verified Official Answer

Simply click the Sync Tabs button in the left sidebar of the client, or re-login. The client will query the server and update your active time timer immediately.


Emergency Controls Quick Reference #

Q What are the panic / emergency hotkeys to hide or kill the app?
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verified Quick Cheat Sheet
  • Ctrl + Shift + W : Toggle Visibility. Instantly hides or shows the overlay.
  • Ctrl + Shift + T : Terminate Application. Unhooks all keyboard handlers and cleanly exits the application.
  • Ctrl + Shift + F : Abort Human Paste. Immediately stops active auto-typing.